GENERALS CONDITIONS OF USE
SCAFFOLD-FAST.CA

Last update: Janurary 1st 2021

PLEASE READ THE TERMS AND CONDITIONS BEFORE USING THE SITE

The following terms and conditions govern and apply to your use or use of the Site maintained by Scaffold-Fast (Ottawa) Inc.

By accessing or browsing the Site, you declare that you have read and understood the Terms of Use and that you are bound by these Terms. Please note that we may change the Terms of Use at any time and without notice. Your continued use of the site will be considered your acceptance of the revised terms and conditions.

1. INTELLECTUAL PROPERTY
Any intellectual property on the Site is owned by us or our licensors and includes any copyrighted, trademark or patent protected material. All trademarks are owned, registered and/or licensed by us. All content on the site including, but not limited to, text, software. Code, design, graphics, photos, sounds, music, videos, applications, interactive features, and any other content, is a collective work under Canadian law or any other copyright law and is owned by Scaffold-Fast (Ottawa) Inc. The elements on this site may not be copied, reproduced, republished, downloaded, displayed, transmitted, distributed, or modified, in whole or in part, whether in text, graphic, audio, video or executable form, without our written permission.

All rights reserved.

2. USE OF COMPANY CONTENT
We may provide you with certain information as a result of your use of the Site, including, without limitation, documents, data or information developed by us, or any other element that may assist you in the use of the Site or services (the Content of the Company. Company Content may not be used for any purpose other than the use of the site and the services offered on the site. Nothing herein shall be construed as granting you any license or intellectual property rights.

3. PAYMENT
When you make a purchase on the Site, you agree to provide a valid payment instrument. Pay attention to the details of the transaction as the total price may include taxes, fees and shipping costs for which you are responsible. When you provide us with a payment instrument, you declare that you have permission to use that payment instrument. When you make a payment, you authorize us and the payment service we use to charge the total amount to the payment instrument you have designated for the transaction. You also authorize us to collect and record this payment instrument and any other information related to the transaction.

If you pay by credit or debit card, we may obtain pre-authorization from the card issuer up to the total amount of the transaction. If you choose to cancel a transaction before it is completed, the funds used for pre-authorization may not be immediately available on your account.

We reserve the right to cancel any transaction if we are of the opinion that the transaction violates these Terms and Conditions of Use or if we are of the opinion that by doing so we can prevent a financial loss.

To prevent financial loss, we may contact the issuer of your payment instrument, police authorities or any third party affected and may share the details of any payment you are associated with if we are of the opinion that such action may prevent a financial loss or breach of law.

4. PRODUCTS AND SERVICES SALES
We can sell goods or services. We are committed to being as accurate as possible with respect to any information about goods and services, including product descriptions and product images. However, we do not guarantee the accuracy or reliability of any information relating to a product and you acknowledge and agree that the purchase of such products is at your own risk.

5. EXPEDITION, DELIVERY AND RETURN POLITICS
You agree to ensure payment for all items you may purchase from the Site, and you acknowledge and agree that prices are subject to change. When you purchase a physical product, you agree to provide us with a valid email address and delivery address as well as valid billing data. We reserve the right to refuse or cancel an order for any reason, including any error or omission in the data you provide to us. If the payment has already been processed, we will refund the purchase price. We may require additional information about our product’s sales. For the sale of physical goods, we may pre-authorize your debit or credit card at the time you place the order, or we may charge your card at the time of shipment of the order.
You agree to monitor your payment instrument. Shipping and delivery costs and expected delivery dates may change due to unforeseen circumstances.

If you have any questions or concerns, you agree to contact us at the following email address: onlineshop@scaffold-fast.ca

If you are not satisfied with a property you have purchased on our site, you can proceed as follows:
You must send an email to onlineshop@scaffold-fast.ca within thirty (30) days of receiving the product. You must indicate in your email that you want a refund or that you want to return a product. Provide your name and date of purchase. You can also present yourself in person at 1500 Michael Street in Ottawa. A 10% replenishment fee will be charged.

6. ACCEPTABLE USE OF THE SITE
You agree not to use the Site solely for any unlawful purpose or any other purpose prohibited under this clause. You agree not to use the Site in any manner that may adversely affect the Site, Services or Business Activity of Scaffold-Fast (Ottawa) Inc.

You also agree not to use the Site for the following purposes:
(a) harassing, abusing or threatening others or otherwise violating a person’s rights;
b) violate the intellectual property of Scaffold-Fast (Ottawa) Inc. or any other third party;
c) download or transmit computer viruses or any other software that could damage the property of Scaffold-Fast (Ottawa) Inc. or others;
d) committing fraud;
(e) create or participate in illegal gaming, lottery or pyramid activities;
(f) publish or distribute obscene or defamatory material;
(g) publish or distribute any material that incites violence, hatred, or discrimination of any group; and/or
(h) unlawfully collecting information about others.

7. PRIVACY
By using our site, you may provide us with certain information. By using the Site, you authorize us to use your information in Canada and in any country in which we may operate.
We may receive information from external applications that you use to access our site or we may receive information about you through various web technologies such as cookies, histories, web beacons, beacons and others.

We use the information collected from you to ensure a good experience on the site. We may also track certain passive information received to improve our marketing and analytics and, to do so, we may work with third-party suppliers, including other merchants.

If you wish to block our access to any passive information we receive from the use of various technologies, you may choose to disable cookies in your web browser.

8. REVERSE ENGINEERING AND SECURITY
You cannot take any of the following actions:
a) Use reverse engineering or break any code or software on or in our site;
b) Violate or attempt to violate the security of the site by any unauthorized access, bypassing encryption or any other security tool, exploiting data or interfacing with any host, user or network.

9. SERVICE INTERRUPTIONS
We may have to interrupt your access to the site in order to perform unscheduled maintenance or emergency work. You agree that your access to the Site may be affected by unplanned or unanticipated unavailability, for any reason, and that we will under no circumstances be liable for damages or losses resulting from this unavailability.

10. NO WARRANTY
While we have made reasonable efforts to ensure that the content on this site is accurate, we cannot guarantee that the content is error-free, up-to-date or comprehensive. Under no circumstances shall we be liable for any damage that may result from an error on the site.

We assume no responsibility for any damage resulting from the misuse of the content of the site. Nor can we guarantee that the site is available without interruption, error or omission, or that defects are corrected. It is also not possible to guarantee that the site and the servers that make it available are free of viruses or harmful components.

The site and its contents are provided as is and according to availability without any statement, warranty, or condition of any kind, express or implied.

You acknowledge that we may, in our sole and absolute discretion, without notice, suspend, cancel or terminate your account, use or access to the Site or Service, and remove and delete any information or content related to the site or any of the services offered (and end your use of it), for any reason, including whether we believe you have violated these Terms and Conditions. Further, you acknowledge that we will not be liable to you or anyone else for any such suspension, cancellation or termination. If you are dissatisfied with Scaffold-Fast (Ottawa) Inc. or any of its services, or any of these Terms, Rules, Policies, Guidelines or Practices with respect to the operation of Scaffold-fast (Ottawa) Inc. or any of its services, your only recourse is to stop using the site or service.

11. CONFIDENTIALITY

a) Personal information collected, personal information processed and how personal information is collected

The collection and processing of your personal information follows the following principles:

In order to be lawful, the collection and processing of personal information may only take place if it meets at least one of the following conditions:
You have expressly consented to the processing;

The personal information collected on the site is as follows:

This personal information is collected when you make a purchase on the site.

Furthermore, when buying a product on the site, it is brought to your attention that the seller will keep in its computer systems a proof of the transaction including the purchase order and the invoice.

The controller shall keep all personal information collected in its computer systems on the site and under reasonable security conditions for a period of 1 year, unless you request its deletion before the expiry of that period.

When personal information is stored, you will be informed of the duration for which your personal information will be retained, and when that duration cannot be specified, the entity that owns the site will inform you of the criteria used to determine it.

The collection and processing of personal information is only used for the payment and sending of purchases.

b) Data Hosting
The site is hosted by GOOGLE.COM, headquartered at the following address:
1600 Amphitheatre Pkwy, Mountain View, CA 94043, United States
The host can be contacted at the following phone number: +1 650-253-0000.

c) Personal Information Processor
The person responsible for the processing of personal information is Scaffold-Fast (Ottawa) Inc. They may be contacted as follows:
By telephone, Monday to Friday, 7 a.m. to 4:30 p.m. at (613) 237-2470
In person at 1500 Michael Street, Ottawa, K1B3S1

d) Rights and procedures for implementing your rights
In accordance with the regulations governing the handling of personal information, you have the rights listed below.
In order for the person responsible for processing personal information to comply with your request, you are required to inform him of: your first and last name and your email address.
The Personal Information Controller is required to respond to you within a maximum of 30 (thirty) days.

I. Right of access, rectification and right to be forgotten
You may review, update, modify or request the deletion of your personal information, using the following procedure: The user must send an email to onlineshop@scaffold-fast.ca specifying the purpose of the request.

II. Owes to portability of personal information.
You have the right to request portability of your personal information held by the site to another site, by following the procedure below:
The user must make a request to contact Scaffold-Fast, by phone, email or in person.

III. Right to restriction and objection to the processing of personal information.
You have the right to request the limitation or to object to the processing of your personal information by the site, without the site being able to refuse, except to demonstrate the existence of legitimate and compelling reasons, which may prevail over your interests, your rights and freedoms.

e) Obligations of the Person Responsible for Processing Personal Information
The controller undertakes to protect the personal information collected, not to transmit it to third parties without your knowledge and to respect the purposes for which this personal information was collected.

In addition, the controller of personal information undertakes to notify you in the event of rectification or deletion of personal information, unless this entails for him disproportionate formalities, costs and steps.

If the integrity, confidentiality or security of your personal information is compromised, the controller undertakes to inform you by any means.

12. LIMITATION OF LIABILITY
We are not responsible for any damages you may suffer as a result of your use of the Site, to the fullest extent of the law. The maximum liability of Scaffold-Fast (Ottawa) Inc. resulting from your use of the Site is limited to one hundred (100) Canadian dollars or the amount paid to Scaffold-Fast (Ottawa) Inc. within the last six months, whichever is greater. This applies to any claim including, but not limited to, loss of profits or income, consequential or punitive damages, negligence, civil liability or fraud of any kind.

13. ADDITIONAL QUESTIONS AND INFORMATION
If you have any questions or require further information, please contact us at onlineshop@scaffold-fast.ca